LULURUN direct orders · Updated October 3, 2026
Shipping.
These are our planned direct-order shipping terms. Processing and delivery estimates will be published before we start accepting direct orders. Amazon purchases follow the shipping options shown on Amazon.
One simple shipping charge
Standard shipping is $5.99 USD per U.S. order, regardless of the number of armbands in the order. We do not currently offer a free-shipping threshold or an expedited option.
One armband is $16.99, so one armband plus standard shipping is $22.98 before applicable tax. Shipping and any applicable tax will appear separately at checkout before you pay.
Where your order comes from
Direct orders will be fulfilled by our U.S. warehouse partner, withON9, Inc., in Santa Fe Springs, California. Direct checkout is intended for U.S. delivery; international shipping is not offered.
Available delivery destinations and delivery estimates will be confirmed before checkout opens. Please contact us before ordering to a military address, U.S. territory, or any address with special delivery requirements.
Processing, delivery and tracking
We are confirming order processing times and carrier services with our warehouse. No dispatch date or delivery timeframe is being promised while direct checkout is closed.
After an order ships, we will send its tracking details to the email address on the order. Delivery estimates are separate from processing time and may be affected by weekends, holidays, weather or carrier delays.
Address changes and cancellations
Email hello@lulurun.run as soon as possible with your order number. We will try to make changes before fulfillment, but cannot guarantee changes once an order is being prepared or has shipped.
If we cannot ship within the timeframe provided with your order, we will contact you with an updated shipping date and the option to cancel for a refund. We will not charge an unexpected shipping surcharge after checkout.
A delivery problem?
If tracking shows a problem, or your package arrives damaged or contains the wrong item, contact us with your order number so we can help. See our returns and refunds policy for the next steps.
For Amazon orders, use the delivery support and return options attached to your Amazon order.